Privacy Policy

Last updated: May 2026

What we collect

FixMyNet does not collect any personally identifiable information. We do not ask for your name, email address, or any account details.

We use Google Analytics (GA4) to collect anonymous usage data — which troubleshooting paths are used, how long sessions last, and which options are selected. This data contains no personally identifiable information.

Cookies

Google Analytics uses cookies to distinguish users and sessions. These are anonymous and contain no personal data. You can opt out of Google Analytics tracking via the Google Analytics opt-out browser add-on.

Affiliate links

Some modem recommendations on this site are affiliate links. If you purchase through these links, FixMyNet may earn a small commission at no extra cost to you. We only recommend products we believe are genuinely suitable.

Third party services

This site links to external services including NBN Co, fast.com, and Speedtest.net. Their own privacy policies apply when you visit those sites.

Contact

Questions about this policy? Email hello@fixmynet.com.au.